Business Process Analyst

Randstad is searching for a skilled and accomplished Business Process Analyst who possesses a keen eye for detail and excels in their field. This role requires the ability to build and sustain strong relationships. Our collaborative department is in need of an enthusiastic individual who embraces challenges and is committed to making a positive impact within a state government agency.

About your new role

The Business Process Analyst will analyse existing workflows, identify inefficiencies, and design innovative future-state processes to drive continuous improvement and customer-centricity. Key duties include constructively challenging the status quo, defining KPIs, preparing implementation plans, and coaching team members to build business capability.

What you will need to exceed

• Experience in a role of significance within a business improvement programme.
• Experience delivering outcomes in ambiguous and complex environments.
• Experience gained from contributing to a business transformation or continuous improvement programme.
• High level of analytical, research, and problem-solving skills to provide value-adding solutions and recommendations.
• Experience in the analysis and delivery of continuous improvement methodology and solution sets.
• An understanding of the drivers and levers for delivering value, with the ability to engage and influence outcomes at a senior level.
• A strong approach to problem identification and a creative approach to problem-solving.

Desirable

• Experience in working for government

Next steps

If you are a business expert with a commitment to inclusivity, collaboration, and transformative change, we invite you to apply and be part of this inspiring journey.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.